$MODULE Book 8 · Lesson 4: She Took a Message {st-page_125_001.jpg}
FORMAT: 2
DESCRIPTION: Phone calls in English — holding the line, leaving and taking messages, "might", telling time, schedules with until/till, and renting an apartment; plus sound and reading skills.
TARGET_LANG_G: en
HOME_LANG_G: en
VOICE_DEFAULT: aoede | Clear, friendly American English narrator
VOICE_PROMPT: gacrux | Questions and cues, read clearly
VOICE_RESPONSE: schedar | Model answers, warm and clear
VOICE: Jan | gacrux | Female
VOICE: Ted | achernar | Male
VOICE: Caller | achird | Male
VOICE: Receiver | schedar | Male
VOICE: Mr_Miller | achernar | Male speaker
VOICE: Ms_Craft | aoede | Female speaker
VOICE: Mr_Brown | achird | Male speaker
VOICE: Alan | achernar | Male speaker
VOICE: James | achird | Male speaker
VOICE: Bill_Owens | achernar | Male speaker
VOICE: Capt_Jones | achird | Male speaker
VOICE: Stan | achernar | Male speaker
VOICE: Dan | achird | Male speaker
VOICE: Eva | aoede | Female speaker
VOICE: Sgt_Jones | achernar | Male speaker
VOICE: Col_Irving | achird | Male speaker
VOICE: Sgt_Ramos | achernar | Male speaker
VOICE: Col_Vassar | achird | Male speaker
VOICE: Sgt_Collier | achernar | Male speaker
VOICE: Col_Gonzales | achird | Male speaker
VOICE: Sgt_Kline | achernar | Male speaker
VOICE: Col_Butler | achird | Male speaker
VOICE: Sgt_Chavez | achernar | Male speaker
VOICE: Col_Moore | achird | Male speaker
VOICE: David | achernar | Male speaker
VOICE: Irene | aoede | Female speaker
VOICE: Sam | achird | Male speaker
VOICE: Rita | schedar | Female speaker
VOICE: Jane | aoede | Female speaker
VOICE: Ken | achernar | Male speaker
VOICE: Joann | schedar | Female speaker
VOICE: Gene | achird | Male speaker
VOICE: Jim | achernar | Male speaker
VOICE: Kathy | aoede | Female speaker
VOICE: Keith | achird | Male speaker
VOICE: Jon | achernar | Male speaker
VOICE: Sally | schedar | Female speaker
VOICE: Julio | achird | Male speaker
VOICE: Allie | aoede | Female speaker
VOICE: Pete | achernar | Male speaker
VOICE: John | achernar | Male speaker
VOICE: Manager | achird | Male speaker
VOICE: ID | achernar | speaker (auto)
VOICE: Narrator | achird | speaker (auto)
$LESSON 4-1: Telephone Phrases and Might
# Source: LLA 4A Figure 1
$DIALOGUE Telephone Phrases
ID: 4a-f1
INTRO: In this lesson you'll learn to handle phone calls in English — hold the line, take a message, tell the time, and even rent an apartment without seeing anyone's face. First, the phrases every call needs. Listen and repeat each one.
INSTRUCTION: Listen and repeat.
REPEAT
VOCAB: be back
LINE: "I'll be back soon." {page_069_001.jpg} {bk08-l4a-f1-01.mp3}
VOCAB: call back
LINE: "I'll call back later." {bk08-l4a-f1-02.mp3}
VOCAB: hold
LINE: "Can you hold for a moment?" {bk08-l4a-f1-03.mp3}
VOCAB: hold on
LINE: "Hold on and I'll get her." {bk08-l4a-f1-04.mp3}
VOCAB: wait
LINE: "Please wait a minute." {bk08-l4a-f1-05.mp3}
VOCAB: message
LINE: "Did he leave a message?" {bk08-l4a-f1-06.mp3}
VOCAB: moment
LINE: "Wait one moment, please." {bk08-l4a-f1-07.mp3}
VOCAB: hold the line
LINE: "The operator asked me to hold the line." {bk08-l4a-f1-08.mp3}
VOCAB: leave a message
LINE: "I want to leave a message." {bk08-l4a-f1-09.mp3}
VOCAB: return my call
LINE: "I want him to return my call." {bk08-l4a-f1-10.mp3}
VOCAB: take a message
LINE: "May I take a message?" {bk08-l4a-f1-11.mp3}
VOCAB: tell
LINE: "Please tell her I called." {bk08-l4a-f1-12.mp3}
INTRO: Mr. Miller steps out of the office — and of course that's exactly when Mr. Brown calls. Listen to how Ms. Craft handles it, and repeat each line.
INSTRUCTION: Listen and repeat each line.
REPEAT
Mr_Miller: I'm leaving now. I'll be back in about two hours. {st-page_127_001.jpg}
Ms_Craft: All right, Mr. Miller. See you at three. {st-page_127_001.jpg}
Narrator: The phone rings. {st-page_127_002.jpg}
Ms_Craft: Miller & Wright. This is Ms. Craft. May I help you? {st-page_127_003.jpg}
Mr_Brown: Yes. Is Mr. Miller there?
Ms_Craft: No. Mr. Miller isn't here. He'll be back in an hour. Can I take a message?
Mr_Brown: Yes. Please tell him Ed Brown called. I'll call him back at home tonight.
Mr_Miller: I'm back! Did I get any calls? {st-page_127_004.jpg}
INTRO: Now put the phrases to work. Type the missing words in each short phone dialog — the table you just saw has everything you need.
INSTRUCTION: Type the missing words to complete the telephone dialogs.
INPUT: type
CHECK: exact
TEMPLATE: Ben: Hello!
TEMPLATE: Al: Hello. This is Al. Is Charlie there?
TEMPLATE: Ben: ____{Just a moment, please.|Hold on.|Hold the line, please.|One moment, please.} I'll check.
TEMPLATE: Charlie isn't here. Do you want to ____{leave a message}?
TEMPLATE: Al: Please ____{tell} him that I returned his call.
TEMPLATE: Ben: All right.
RESPONSE: Ben: Hello! Al: Hello. This is Al. Is Charlie there? Ben: Just a moment, please. I'll check. Charlie isn't here. Do you want to leave a message? Al: Please tell him that I returned his call. Ben: All right.
TEMPLATE: Julie: Martin residence. This is Julie.
TEMPLATE: Bob: Julie, this is Bob. Is my wife there?
TEMPLATE: Julie: ____{One moment, please.|Hold on.|Hold the line, please.|Just a moment, please.} I'll call her.
RESPONSE: Julie: Martin residence. This is Julie. Bob: Julie, this is Bob. Is my wife there? Julie: One moment, please. I'll call her.
TEMPLATE: Lt Rust: Hello! This is Lt Rust.
TEMPLATE: Lt Smith: Lt Rust, this is Lt Smith. Is Capt Gray there?
TEMPLATE: Lt Rust: He's on the other line. ____{Can you hold, please?}
TEMPLATE: Lt Smith: Yes. I'll ____{hold}.
RESPONSE: Lt Rust: Hello! This is Lt Rust. Lt Smith: Lt Rust, this is Lt Smith. Is Capt Gray there? Lt Rust: He's on the other line. Can you hold, please? Lt Smith: Yes. I'll hold.
TEMPLATE: Anna: Hello!
TEMPLATE: Linda: Hello. This is Linda. Is Jane there?
TEMPLATE: Anna: She's not here right now. Can I ____{take a message}?
TEMPLATE: Linda: No, thank you. I'll ____{call back} later.
RESPONSE: Anna: Hello! Linda: Hello. This is Linda. Is Jane there? Anna: She's not here right now. Can I take a message? Linda: No, thank you. I'll call back later.
TEMPLATE: Daniel: Hello!
TEMPLATE: Carlos: Hi, Daniel. Is Paul there?
TEMPLATE: Daniel: Yes. He's sitting right here. He's ____{waiting} for your call. ____{Hold the line, please.|Hold on.}
RESPONSE: Daniel: Hello! Carlos: Hi, Daniel. Is Paul there? Daniel: Yes. He's sitting right here. He's waiting for your call. Hold the line, please.
INTRO: Listen to the first part of a phone conversation, then tap the sentence that completes it best. After you hear the full dialog, repeat the missing line.
INSTRUCTION: Tap the best sentence to complete the dialog.
REPEAT
OPTION: a | Can you hold on a moment?
OPTION: b | How much does a long-distance call cost?
OPTION: c | Do you want to leave a message?
OPTION: d | She can return your call tomorrow.
OPTION: e | Please tell him I'll call back later.
EXAMPLE
PROMPT: Hello, this is Ann. Is Alice there? — Hi, Ann. No, she isn't. {bk08-l4a-f4-01-q.mp3}
ANSWER: c
FEEDBACK: Hello, this is Ann. Is Alice there? — Hi, Ann. No, she isn't. Do you want to leave a message? {bk08-l4a-f4-01-a.mp3}
PROMPT: Hello, operator? — Yes, this is the operator. May I help you? — Yes. {bk08-l4a-f4-02-q.mp3}
ANSWER: b
FEEDBACK: Hello, operator? — Yes, this is the operator. May I help you? — Yes. How much does a long-distance call cost? {bk08-l4a-f4-02-a.mp3}
PROMPT: Hello, this is Bill. Is Kathy there? — Hello, Bill. Yes, I'll get her. {bk08-l4a-f4-03-q.mp3}
ANSWER: a
FEEDBACK: Hello, this is Bill. Is Kathy there? — Hello, Bill. Yes, I'll get her. Can you hold on a moment? {bk08-l4a-f4-03-a.mp3}
PROMPT: Hello, this is Lieutenant West. May I please speak to Lieutenant Andrews? — Hello. He isn't here. I'll take a message for him. — Oh, good. Thank you. {bk08-l4a-f4-04-q.mp3}
ANSWER: e
FEEDBACK: Hello, this is Lieutenant West. May I please speak to Lieutenant Andrews? — Hello. He isn't here. I'll take a message for him. — Oh, good. Thank you. Please tell him I'll call back later. {bk08-l4a-f4-04-a.mp3}
PROMPT: Hello, this is Captain Miles. Is Lieutenant West there? — No, she isn't. May I take a message? — Thank you. I want her to call me back this afternoon. Will you please tell her that? — Yes, but she went out of town today. {bk08-l4a-f4-05-q.mp3}
ANSWER: d
FEEDBACK: Hello, this is Captain Miles. Is Lieutenant West there? — No, she isn't. May I take a message? — Thank you. I want her to call me back this afternoon. Will you please tell her that? — Yes, but she went out of town today. She can return your call tomorrow. {bk08-l4a-f4-05-a.mp3}
INTRO: You'll hear questions nobody can answer for sure. Answer aloud with "might" — any reasonable guess works — then listen to the tape's answer and repeat it.
INSTRUCTION: Answer aloud using "might", then repeat the model.
REPEAT
EXAMPLE
PROMPT: Is Tom going to dinner? {bk08-l4a-f5-ex-q.mp3}
RESPONSE: I don't know, but he might be. {bk08-l4a-f5-ex-a.mp3}
PROMPT: Who's that talking to Captain Miles? {bk08-l4a-f5-01-q.mp3}
RESPONSE: I don't know, but it might be the new teacher. {bk08-l4a-f5-01-a.mp3}
PROMPT: How long are you going to stay? {bk08-l4a-f5-02-q.mp3}
RESPONSE: I'm not sure, but I might stay a week. {bk08-l4a-f5-02-a.mp3}
PROMPT: Are you going to call your family tonight? {bk08-l4a-f5-03-q.mp3}
RESPONSE: I don't know, I might. {bk08-l4a-f5-03-a.mp3}
PROMPT: Where's my English book? {bk08-l4a-f5-04-q.mp3}
RESPONSE: I don't have it, but John might. {bk08-l4a-f5-04-a.mp3}
PROMPT: Is that book interesting? {bk08-l4a-f5-05-q.mp3}
RESPONSE: I think so. You might like to read it. {bk08-l4a-f5-05-a.mp3}
PROMPT: Did you work out today? {bk08-l4a-f5-06-q.mp3}
RESPONSE: No, but I might work out tomorrow. {bk08-l4a-f5-06-a.mp3}
INTRO: In this part you'll learn to tell the time — English has about five ways to say every clock face, and messages are full of them. Look at each clock, listen, and repeat.
INSTRUCTION: Listen and repeat each time.
REPEAT
LINE: It's a quarter after 6. {page_073_001.jpg} {bk08-l4b-f1-01.mp3}
INTRO: Your turn to be the clock. For each picture, ask "What time is it?" and answer it aloud, using after, past, to, or till.
INSTRUCTION: Ask and answer about the time on the clock.
INPUT: speak
CHECK: llm
RUBRIC: Accept a "What time is it?" question followed by a correct reading of the time shown on the clock face using after/past/to/till/quarter/half phrasing.
EXAMPLE
TEMPLATE: {st-page_134_005.jpg}
RESPONSE: What time is it? It's ten minutes after nine.
TEMPLATE: {st-page_134_001.jpg}
RESPONSE: What time is it? It's five minutes after two.
TEMPLATE: {st-page_134_002.jpg}
RESPONSE: What time is it? It's a quarter after two.
TEMPLATE: {st-page_134_003.jpg}
RESPONSE: What time is it? It's twenty minutes after two.
TEMPLATE: {st-page_134_004.jpg}
RESPONSE: What time is it? It's ten to nine.
TEMPLATE: {st-page_134_006.jpg}
RESPONSE: What time is it? It's half past three.
TEMPLATE: {st-page_134_007.jpg}
RESPONSE: What time is it? It's a quarter to nine.
TEMPLATE: {st-page_134_008.jpg}
RESPONSE: What time is it? It's twenty-five to seven.
TEMPLATE: {st-page_134_009.jpg}
RESPONSE: What time is it? It's five to nine.
TEMPLATE: {st-page_134_010.jpg}
RESPONSE: What time is it? It's twenty-five past eight.
TEMPLATE: {st-page_134_011.jpg}
RESPONSE: What time is it? It's twenty to nine.
TEMPLATE: {st-page_134_012.jpg}
RESPONSE: What time is it? It's twenty minutes after three.
INTRO: Complete each sentence with "until" or "till" and the right time. The schedules are one tap away — David and the Lewises live very organized lives.
INSTRUCTION: Type the missing time using "until" or "till".
INPUT: type
CHECK: exact
EXAMPLE
TEMPLATE: David sleeps ____ in the morning.
RESPONSE: David sleeps until seven in the morning.
ACCEPT: until seven | till seven | until 7:00 | till 7:00
TEMPLATE: In the morning, Mr. and Mrs. Lewis work ____.
RESPONSE: In the morning, Mr. and Mrs. Lewis work until twelve.
ACCEPT: until twelve | till twelve | until 12:00 | till 12:00
TEMPLATE: In the evening, Mr. and Mrs. Lewis, and David watch TV ____.
RESPONSE: In the evening, Mr. and Mrs. Lewis, and David watch TV until ten-thirty.
ACCEPT: until ten-thirty | till ten-thirty | until 10:30 | till 10:30
TEMPLATE: David has classes ____ in the afternoon.
RESPONSE: David has classes until three in the afternoon.
ACCEPT: until three | till three | until 3:00 | till 3:00
TEMPLATE: After class, David has free time ____.
RESPONSE: After class, David has free time until six.
ACCEPT: until six | till six | until 6:00 | till 6:00
TEMPLATE: Mr. and Mrs. Lewis sleep ____ in the morning.
RESPONSE: Mr. and Mrs. Lewis sleep until six-thirty in the morning.
ACCEPT: until six-thirty | till six-thirty | until 6:30 | till 6:30
TEMPLATE: David studies ____ in the evening.
RESPONSE: David studies until nine in the evening.
ACCEPT: until nine | till nine | until 9:00 | till 9:00
TEMPLATE: Mr. and Mrs. Lewis work ____ in the afternoon.
RESPONSE: Mr. and Mrs. Lewis work until five in the afternoon.
ACCEPT: until five | till five | until 5:00 | till 5:00
TEMPLATE: In the morning, David has classes ____.
RESPONSE: In the morning, David has classes until eleven-fifteen.
ACCEPT: until eleven-fifteen | till eleven-fifteen | until 11:15 | till 11:15
INTRO: In this part you'll learn to pass a message along with "tell". Five office calls, five busy colonels — one of them officially "just left". Listen and repeat.
INSTRUCTION: Listen and repeat each exchange.
REPEAT
Sgt_Jones: Sir, Captain Johnson is on the phone.
Col_Irving: Tell him that I'll call back this afternoon.
Sgt_Ramos: Sir, Major Adams is holding for you.
Col_Vassar: Tell her that you'll take a message.
Sgt_Collier: Sir, George Robinson is waiting on line #1.
Col_Gonzales: Tell him that I'll return the call in an hour.
Sgt_Kline: Sir, Col Ryan wants to know what time you'll pick him up.
Col_Butler: Tell him that I'll pick him up at a quarter till seven.
Sgt_Chavez: Sir, Ms. Cantu is waiting in the office.
Col_Moore: Don't tell her I'm here! Tell her I just left.
INTRO: Full calls this time. Listen, and when they offer to take a message, use the cue on the screen to leave one aloud. Then repeat the model.
INSTRUCTION: Speak the message aloud.
REPEAT
TEMPLATE: You will call Joe later today.
PROMPT: Hello, is Joe there? ... No, he isn't. ... May I take a message? {bk08-l4b-f5-01-q.mp3}
RESPONSE: Yes, please tell Joe I'll call him later today. {bk08-l4b-f5-01-a.mp3}
TEMPLATE: You want to buy Mr. Smith's blue car.
PROMPT: Hello, may I speak to Mr. Smith? ... He's not here right now. ... May I take a message? {bk08-l4b-f5-02-q.mp3}
RESPONSE: Yes, please tell Mr. Smith I want to buy his blue car. {bk08-l4b-f5-02-a.mp3}
TEMPLATE: Ann left her coat at the library.
PROMPT: Hello, may I speak to Anne? ... She's not here. ... Can I take a message? {bk08-l4b-f5-03-q.mp3}
RESPONSE: Yes, please tell Anne that she left her coat at the library. {bk08-l4b-f5-03-a.mp3}
TEMPLATE: You can't go to the volleyball game tonight.
PROMPT: Hi, this is Jill. Is Fran there? ... No, she's not. ... Do you want to leave a message? {bk08-l4b-f5-04-q.mp3}
RESPONSE: Yes, please tell Fran that I can't go to the volleyball game tonight. {bk08-l4b-f5-04-a.mp3}
TEMPLATE: Mr. West's flight to Dallas leaves at ten a.m.
PROMPT: Hello, this is Southern Airways calling. ... May I speak to Mr. West? ... He's not here right now. ... May I take a message? {bk08-l4b-f5-05-q.mp3}
RESPONSE: Yes, please tell Mr. West that his flight to Dallas leaves at 10:00 a.m. {bk08-l4b-f5-05-a.mp3}
INTRO: Eight quick calls to finish the part — everything from "hold the line" to "let me get a pencil". Read them; by now you've heard every phrase in them.
INSTRUCTION: Read the dialogs.
David: Hello. May I please speak to Mr. Jon Barr?
Irene: He's not here right now. May I take a message?
David: Yes. Will you tell him that David Smith called?
Sam: Hello. I'd like to speak with David Phillips.
Rita: Sure, will you hold the line a moment? I'll get him.
Sam: Thanks.
Jane: Hello. This is Jane Sosa. May I speak with Ed Land?
Ken: Ed's not here right now, but he'll be back in just a moment. Can you hold on?
Joann: Hello. May I speak to Sally?
Gene: Just a moment. I'll call her.
Jim: Hello. May I speak with the manager?
Kathy: This is the manager. May I help you?
Sam: Hello. I'd like to speak to Steve Smith.
Keith: He's not here right now. Can you call back later?
Sam: No, but will you tell him that Sam Jones called?
Jon: Hello. Jon Barr speaking. May I help you?
Sally: Yes. May I speak with the manager?
Jane: Hello. May I speak to Ann Mills?
Julio: She's not here right now. May I take a message?
Jane: Yes. Would you ask her to call Jane at 555-9831.
Julio: Just a minute. Let me get a pencil.... Now, what was that number again?
Jane: 5-5-5, 9-8-3-1.
# SKIPPED (book): "HE'S/SHE'S NOT HERE" and "HOLD THE LINE" — open pair role-play tasks practicing phone messages; no fixed scripts, no solo path.
INTRO: New goal for this part: renting an apartment. Follow Jack from the "for rent" sign to the signed lease — listen, look at the pictures, and repeat.
INSTRUCTION: Listen and repeat.
REPEAT
VOCAB: apartment
LINE: Jack looked for an apartment. {page_077_001.jpg} {bk08-l4c-f1-01.mp3}
VOCAB: for rent
LINE: There were some apartments for rent on Jones Street. {page_077_002.jpg} {bk08-l4c-f1-02.mp3}
VOCAB: manager
LINE: Jack talked to the manager. {page_077_003.jpg} {bk08-l4c-f1-03.mp3}
VOCAB: bedroom
LINE: The manager said the apartment has 1 bedroom. {page_077_004.jpg} {bk08-l4c-f1-04.mp3}
VOCAB: deposit
VOCAB: rent
LINE: He also said the deposit is $200, and the rent is $300 a month. {page_077_005.jpg} {bk08-l4c-f1-05.mp3}
LINE: Jack rented the apartment. {page_077_006.jpg} {bk08-l4c-f1-06.mp3}
INTRO: Type the missing forms of garden, rent, and manage. Watch the verb endings — the paragraphs are there to check.
INSTRUCTION: Type the missing words.
INPUT: type
CHECK: exact
TEMPLATE: What does Mary's father grow in the ____{garden} in his backyard? He grows vegetables and flowers in his ____{garden}.
RESPONSE: What does Mary's father grow in the garden in his backyard? He grows vegetables and flowers in his garden.
TEMPLATE: What does Mary ____{rent} downtown? She ____{rents} an apartment. She ____{rented} it to be near the factory where she works.
RESPONSE: What does Mary rent downtown? She rents an apartment. She rented it to be near the factory where she works.
TEMPLATE: What kind of work does Eddie do? He ____{manages} apartments. He is ____{managing} apartments now. He ____{managed} apartments last year, too.
RESPONSE: What kind of work does Eddie do? He manages apartments. He is managing apartments now. He managed apartments last year, too.
INTRO: Charles calls about an apartment for rent. Listen to each line of the call and tap the word you hear.
INSTRUCTION: Tap the correct word.
TEMPLATE: Charles: Hello. May I speak to the ____?
PROMPT: Hello, may I speak to the manager? {bk08-l4c-f3-01.mp3}
OPTION: a | manager
OPTION: b | operator
ANSWER: a
TEMPLATE: Manager: This is the manager. How can I ____ you?
PROMPT: How can I help you? {bk08-l4c-f3-02.mp3}
OPTION: a | tell
OPTION: b | help
ANSWER: b
TEMPLATE: Charles: I'm calling about the ____ for rent.
PROMPT: I'm calling about the apartment for rent. {bk08-l4c-f3-03.mp3}
OPTION: a | house
OPTION: b | apartment
ANSWER: b
TEMPLATE: Charles: Can you ____ it?
PROMPT: Can you tell me about it? {bk08-l4c-f3-04.mp3}
OPTION: a | show me
OPTION: b | tell me about
ANSWER: b
TEMPLATE: Manager: Well, it has ____, a living room and a kitchen.
PROMPT: Well, it has 1 bedroom, a living room, and a kitchen. {bk08-l4c-f3-05.mp3}
OPTION: a | two bedrooms
OPTION: b | one bedroom
ANSWER: b
TEMPLATE: Manager: There is a ____ and a stove in the kitchen.
PROMPT: There is a refrigerator and a stove in the kitchen. {bk08-l4c-f3-06.mp3}
OPTION: a | refrigerator
OPTION: b | table
ANSWER: a
TEMPLATE: Charles: How much is ____?
PROMPT: How much is the rent? {bk08-l4c-f3-07.mp3}
OPTION: a | for rent
OPTION: b | the rent
ANSWER: b
TEMPLATE: Manager: The rent is ____ a month.
PROMPT: The rent is $350 a month, and there is a deposit of $200. {bk08-l4c-f3-08.mp3}
OPTION: a | $300.00
OPTION: b | $350.00
ANSWER: b
TEMPLATE: Manager: And there is a ____ of $200.00.
PROMPT: The rent is $350 a month, and there is a deposit of $200. {bk08-l4c-f3-09.mp3}
OPTION: a | deposit
OPTION: b | check
ANSWER: a
TEMPLATE: Charles: When ____ the apartment?
PROMPT: When can I see the apartment? {bk08-l4c-f3-10.mp3}
OPTION: a | can I go to
OPTION: b | can I see
ANSWER: b
TEMPLATE: Manager: You can come by any time between ____ in the morning...
PROMPT: You can come by any time between 9 and 12 in the morning, and between 1 and 6 in the afternoon. {bk08-l4c-f3-11.mp3}
OPTION: a | 9 and 10
OPTION: b | 9 and 12
ANSWER: b
TEMPLATE: Manager: I'll be ____ to show you the apartment.
PROMPT: I'll be happy to show you the apartment. {bk08-l4c-f3-12.mp3}
OPTION: a | glad
OPTION: b | happy
ANSWER: b
TEMPLATE: Charles: I'll be there ____. Thank you very much.
PROMPT: I'll be there tomorrow morning. {bk08-l4c-f3-13.mp3}
OPTION: a | in the morning
OPTION: b | tomorrow morning
ANSWER: b
# SKIPPED (book): "WHEN CAN I SEE...?" — instructor-read conversations about four apartment advertisements with note-taking; the audio doesn't exist, so there's nothing to present.
INTRO: In this part you'll practice complete apartment calls — and finish with punctuation. First, John interviews a manager properly: bedrooms, baths, kids, pets, price. Read the dialog; it's the checklist for your own calls.
INSTRUCTION: Read the dialog.
John: Hello. May I speak to the manager? {st-page_152_001.jpg}
Manager: This is the manager speaking. May I help you? {st-page_152_001.jpg}
John: Yes. I'm calling about an apartment. Do you have any for rent?
Manager: Yes, we do. What are you looking for? A one or a two-bedroom?
John: I'd like a two-bedroom.
Manager: I don't have a two-bedroom right now, but I'll have one next week.
John: How many baths does it have?
Manager: There are two baths, a living room, dining room and a kitchen. It also has a garage and a small garden.
John: Can children live in the apartment?
Manager: Yes.
John: What about pets?
Manager: No, you can't have pets in the apartment.
John: How much does the apartment cost?
Manager: The rent is four hundred a month and there's a deposit of $200.
INTRO: Ms. Barr calls the Sunnyside Apartments — and you write it all down. Listen and type each sentence with correct capitalization and punctuation; capitals and commas count this time.
INSTRUCTION: Type the sentence with correct punctuation.
TEMPLATE: miss barr called the sunnyside apartments
PROMPT: Ms. Barr called the Sunnyside Apartments. {bk08-l4c-f6-01.mp3}
RESPONSE: Ms. Barr called the Sunnyside Apartments. {bk08-l4c-f6-01.mp3}
TEMPLATE: she said hello this is miss barr
PROMPT: She said, "Hello, this is Ms. Barr." {bk08-l4c-f6-02.mp3}
RESPONSE: She said, "Hello, this is Ms. Barr." {bk08-l4c-f6-02.mp3}
TEMPLATE: may i please talk to the manager
PROMPT: May I please talk to the manager? {bk08-l4c-f6-03.mp3}
RESPONSE: May I please talk to the manager? {bk08-l4c-f6-03.mp3}
TEMPLATE: the secretary said she isnt here now
PROMPT: The secretary said, "She isn't here now." {bk08-l4c-f6-04.mp3}
RESPONSE: The secretary said, "She isn't here now." {bk08-l4c-f6-04.mp3}
TEMPLATE: may i take a message
PROMPT: May I take a message? {bk08-l4c-f6-05.mp3}
RESPONSE: May I take a message? {bk08-l4c-f6-05.mp3}
FEEDBACK: The word "expensive" has 3 syllables. Repeat: "expensive." {bk08-l4d-f1-10-fb.mp3}
# SKIPPED (book): ST Listening Skill "Syllables" — instructor-read discrimination with no recorded stimulus and no given words; the recorded LLA syllable drill above covers the skill.
# SKIPPED (book): ST Listening Skill "Syllables" — instructor-read discrimination with no recorded stimulus and no given words; the recorded LLA syllable drill above covers the skill.
INTRO: Listen to each paragraph, then tap the statement with information the paragraph never gave you. Memory, not imagination.
INSTRUCTION: Tap the statement with information not in the paragraph.
EXAMPLE
PROMPT: Tom lives in Dallas. He drives a blue car, and he likes to exercise. He is a student. {bk08-l4d-f2-ex.mp3}
OPTION: a | Tom has a beautiful sister.
OPTION: b | Tom drives a blue car.
OPTION: c | Tom likes to exercise.
ANSWER: a
PROMPT: The apartment is old, but it's very nice. The rooms are large, and the beds are new. The apartment has a garage and an exercise room. The rent is cheap. Mr. Walker, the manager, is terrific. It's a nice place to live. {bk08-l4d-f3-01.mp3}
OPTION: a | Mr. Walker is the apartment manager.
OPTION: b | You can see the mountains from the window.
OPTION: c | The apartment has an exercise room.
ANSWER: b
PROMPT: Mr. Green's house is for rent. It has 1 bedroom, and the furniture in the living room is very nice. It is near the school, and the rent is not expensive. Call Mr. Green at 555-1234. {bk08-l4d-f3-02.mp3}
OPTION: a | Mr. Green's house is for rent.
OPTION: b | It is near the school.
OPTION: c | Mrs. Green will answer the phone.
ANSWER: c
PROMPT: Betty and Jane go to the gymnasium every day. They do difficult exercises, but the exercises are healthy. They like to have fun too. They play volleyball on Mondays, Wednesdays, and Fridays, and they exercise with music on Tuesdays and Thursdays. {bk08-l4d-f3-03.mp3}
OPTION: a | The girls do healthy exercises.
OPTION: b | Betty and Jane are very beautiful girls.
OPTION: c | The girls play volleyball on Mondays, Wednesdays, and Fridays.
ANSWER: b
PROMPT: Carl is going to take a trip in January. He wants to go north, but January is not a good time for travel in the north. There may be ice on the highways, and the temperature may be very low. He may have many problems. {bk08-l4d-f3-04.mp3}
OPTION: a | His car may freeze in the low temperatures.
OPTION: b | January is not a good time for travel in the north.
OPTION: c | There may be ice on the highways.
ANSWER: a
PROMPT: Mary and Bob have a new apartment. They want to get some new furniture for the living room. They need a new sofa, 2 end tables, and a coffee table. Mary wants a new carpet and drapes too. Bob wants some new bookcases. The living room will be very pretty. {bk08-l4d-f3-05.mp3}
OPTION: a | They want to get a new sofa, end tables, and a coffee table.
OPTION: b | They want to get a new stove and refrigerator.
OPTION: c | They want to get a new carpet and drapes.
ANSWER: b
PROMPT: Ellen works in an office for Mr. Biggs. She answers the telephone and takes messages for Mr. Biggs. Her job is not hard. {bk08-l4d-f3-06.mp3}
OPTION: a | Ellen works in an office.
OPTION: b | Ellen answers the telephone.
OPTION: c | Ellen likes her job.
ANSWER: c
PROMPT: Dick and Jane live in an apartment. They want a house with a garden. Jane wants to grow flowers, and Dick wants to grow vegetables. {bk08-l4d-f3-07.mp3}
OPTION: a | Dick and Jane live in an apartment.
OPTION: b | Dick and Jane are looking for a house.
OPTION: c | Dick and Jane want a garden.
ANSWER: b
PROMPT: Ted went to a movie last night. He wanted to go early, but the movie started at 8:00. He got there at 7:45, and he got home at 11:30. He was tired. {bk08-l4d-f3-08.mp3}
INTRO: Same job for Sam's trip — the airlines and their flight times go in the outline.
INSTRUCTION: Fill in the outline from the talk.
TEMPLATE: Flights to London
SLOT: 1 | First airline | Bluebird Airlines
SLOT: 2 | Morning flight | 6:00 a.m.
SLOT: 2 | Evening flight | 6:00 p.m.
SLOT: 1 | Second airline | Happy Times Airlines
SLOT: 2 | Morning flight | 10:00 a.m.
SLOT: 2 | Evening flight | 4:00 p.m.
# SKIPPED (book): ST "BOX OUTLINES" — instructor-read paragraphs guiding blank diagram charts; no audio exists, and the recorded LLA outline task above covers the skill.
INTRO: This part sharpens your reading. First, a workout with numbers: follow each step exactly and type the final answer. The math is easy — the English is the exercise.
INSTRUCTION: Follow the steps and type the final number.
INPUT: type
CHECK: exact
EXAMPLE
TEMPLATE: (a) Add 19 to 17.
TEMPLATE: (b) Divide that by 6.
RESPONSE: 6
TEMPLATE: (a) Add 45 to 72.
TEMPLATE: (b) Subtract 53 from your answer.
TEMPLATE: (c) Then divide that number by 4.
TEMPLATE: (d) Multiply that by 6.
RESPONSE: 96
TEMPLATE: Here are five numbers: 118, 73, 34, 22, 4.
TEMPLATE: (a) Subtract the second number from the first.
TEMPLATE: (b) Then divide your answer by 3.
TEMPLATE: (c) Then add that answer to the third number.
TEMPLATE: (d) Now add the fourth and fifth numbers to that answer.
TEMPLATE: (e) Multiply your answer by 5.
RESPONSE: 375
TEMPLATE: (a) Multiply 12 by 7.
TEMPLATE: (b) Divide 72 by 8.
TEMPLATE: (c) Add the two answers.
TEMPLATE: (d) Then subtract 36 from the answer.
RESPONSE: 57
TEMPLATE: [43 + (12 - 5)] / 25 x (3 + 37)
TEMPLATE: (a) Subtract 5 from 12.
TEMPLATE: (b) Add 43 to the answer from step (a).
TEMPLATE: (c) Divide the answer from step (b) by 25.
TEMPLATE: (d) Add 3 to 37.
TEMPLATE: (e) Multiply the answers from steps (c) and (d).
RESPONSE: 80
# Note: The last problem asks the learner to "Choose any number between 1-10", so the final
# answer will always be 11 regardless of the chosen number.
TEMPLATE: (a) Choose any number between 1-10.
TEMPLATE: (b) Multiply your number by 5.
TEMPLATE: (c) Add 55 to that.
TEMPLATE: (d) Then divide the answer by 5.
TEMPLATE: (e) Now subtract the number you chose from the answer.
INTRO: Two short paragraphs to read — one about thermometers, one about Tom's vacation. You'll name their topics and main ideas next, so read like it matters.
INSTRUCTION: Read the paragraphs.
LINE: We have two thermometers at home.
LINE: One shows the temperature in degrees Fahrenheit. This is the one we put into our mouths when we are sick.
LINE: The other thermometer shows the temperature in degrees Celsius. That is the one we put next to the back door.
LINE: It shows us how hot or cold it is outside.
LINE: Tom has a two week vacation. Tom likes Mexico.
LINE: The people and the weather are nice.
LINE: Yesterday, he took off from New York. After he flew for four hours, he landed in Mexico City.
LINE: Mexico City is crowded, but Tom thinks that Mexico is a beautiful country.
LINE: Tom wants to see many places in Mexico. Tom always goes to Mexico on his vacation.
INTRO: A topic is what a paragraph is about, in a word or two. Type a short topic for each paragraph — you can look back at them.
INSTRUCTION: Write a short topic for the paragraph.
INPUT: type
CHECK: llm
SHOW_PROMPT
RUBRIC: Accept any short noun phrase that correctly identifies the subject of the paragraph (e.g. "Thermometers" for the first, "Tom's vacation" or "A trip to Mexico" for the second).
PROMPT: Paragraph 1: We have two thermometers at home...
RESPONSE: Thermometers
PROMPT: Paragraph 2: Tom has a two week vacation...
